Terms of service

Terms of Service

Last Updated: June 2026

Welcome to Chigous. These Terms of Service (“Terms”) govern your access to and use of the Chigous website and services operated by Boota LIMITED (“Chigous,” “we,” “our,” or “us”).

By accessing or using our website, placing an order, or interacting with our services, you agree to these Terms.

1. Company Information

Store Name:
Chigous

Operated by:
Boota LIMITED

Registered Address:
FLAT/RM A, 9/F SILVERCORP INT'L TOWER
707–713 NATHAN ROAD
MONG KOK, HONG KONG

Customer Support:
info@chigous.com

2. Eligibility

By using our website, you confirm that:

  • You are at least 18 years old or have permission from a parent or guardian

  • You are legally able to enter into binding agreements

  • Information you provide is accurate and complete

3. Products & Availability

We aim to provide accurate product descriptions, pricing, and availability.

However:

  • Product availability may change without notice

  • Product images may vary slightly from actual items

  • Product details may be updated periodically

  • We reserve the right to discontinue products at any time

4. Pricing & Payments

  • Prices displayed are shown in the applicable currency at checkout

  • Payment must be completed before order processing begins

  • Taxes, duties, or local fees may apply depending on destination

  • We reserve the right to correct pricing errors

5. Orders

After an order is placed:

  • Customers will receive an order confirmation email

  • Acceptance of an order occurs after shipment confirmation

  • We reserve the right to cancel orders due to fraud concerns, stock limitations, pricing errors, or legal restrictions

6. Shipping & Delivery

Delivery timelines are estimates only and are not guaranteed.

Delays may occur due to:

  • Carrier operations

  • Customs procedures

  • Weather conditions

  • Incorrect customer information

  • Events beyond our reasonable control

Please refer to our Shipping Policy for additional details.

7. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy.

Refund eligibility may depend on:

  • Product condition

  • Return timing

  • Verification of purchase

8. Intellectual Property

All website content including:

  • Branding

  • Logos

  • Images

  • Product content

  • Graphics

  • Website design

is owned by or licensed to Chigous and may not be copied or reproduced without permission.

9. User Conduct

You agree not to:

  • Violate applicable laws

  • Interfere with website operations

  • Attempt unauthorized access

  • Submit false information

  • Engage in fraudulent activity

10. Disclaimer

Services and products are provided on an “as available” basis.

To the extent permitted by law, Chigous makes no guarantees regarding uninterrupted website availability or specific outcomes.

11. Limitation of Liability

To the maximum extent permitted by law, Chigous and Boota LIMITED shall not be liable for indirect, incidental, special, or consequential damages arising from website use or purchases.

12. Changes to These Terms

We may update these Terms periodically.

Continued use of the website after updates constitutes acceptance of revised Terms.

13. Contact Us

Chigous
Operated by Boota LIMITED

Customer Support:
info@chigous.com

Registered Address:
FLAT/RM A, 9/F SILVERCORP INT'L TOWER
707–713 NATHAN ROAD
MONG KOK, HONG KONG