Billing Terms & Conditions

Billing Terms & Conditions

Last Updated: June 2026

Welcome to Chigous. These Billing Terms & Conditions explain how billing, payments, charges, and related transactions are handled when you place an order through our website.

By completing a purchase on Chigous, you agree to these billing terms.

Accepted Payment Methods

Chigous accepts payment methods displayed at checkout.

Available payment options may vary depending on customer location and platform availability.

Payment must be successfully completed before orders are processed.

Pricing

All prices displayed on Chigous are shown in the applicable currency at checkout.

Prices may change without prior notice.

We reserve the right to correct pricing, product descriptions, or listing errors.

Order Confirmation

After successful payment:

  • Customers will receive an order confirmation email

  • Confirmation does not guarantee order acceptance

  • Orders remain subject to review and availability

Chigous reserves the right to refuse or cancel orders where necessary.

Payment Authorization

By placing an order, you authorize Chigous and its payment providers to:

  • Verify billing information

  • Charge the selected payment method

  • Perform security and fraud prevention checks

Orders may be delayed or cancelled if authorization cannot be completed.

Taxes & Additional Charges

Applicable sales taxes may be added during checkout depending on customer location and legal requirements.

Customers are responsible for any import duties, customs charges, or government fees where applicable.

Failed or Declined Payments

If payment cannot be completed:

  • Orders may not be processed

  • Inventory availability cannot be guaranteed

  • Additional verification may be requested

Billing Information Accuracy

Customers are responsible for providing accurate:

  • Billing name

  • Billing address

  • Payment information

  • Contact details

Incorrect billing details may result in delays or cancellation.

Fraud Prevention

To protect customers and our business, Chigous reserves the right to:

  • Refuse transactions

  • Request identity or payment verification

  • Cancel suspicious or high-risk orders

Refund Processing

Approved refunds will be issued to the original payment method.

Processing times may vary depending on payment providers and banking institutions.

Please refer to our Return & Refund Policy for additional details.

Chargebacks

If you believe a billing error occurred, please contact us before initiating a chargeback.

Unauthorized chargebacks may delay order resolution and future purchases.

Contact Us

Chigous
Operated by Boota LIMITED

Customer Support:
info@chigous.com

Registered Address:
FLAT/RM A, 9/F SILVERCORP INT'L TOWER
707–713 NATHAN ROAD
MONG KOK, HONG KONG