Privacy policy

Privacy Policy

Last Updated: June 2026

Welcome to Chigous. This Privacy Policy explains how Chigous, operated by Boota LIMITED (“we,” “our,” or “us”), collects, uses, stores, and protects your information when you visit our website, place an order, or communicate with us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide Directly

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely through payment providers)

  • Customer support communications

Information Collected Automatically

  • IP address

  • Device and browser information

  • Website activity and interactions

  • Pages visited and browsing behavior

  • Cookies and analytics data

2. How We Use Your Information

We may use collected information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order updates and service communications

  • Improve website performance and customer experience

  • Prevent fraud and unauthorized activity

  • Comply with legal obligations

  • Send promotional communications where permitted

3. Payments

Payments are processed through secure third-party payment providers.

Chigous does not store complete payment card information on its servers.

4. Sharing of Information

We may share information with:

  • Payment service providers

  • Shipping and logistics partners

  • Technology and hosting providers

  • Analytics providers

  • Legal authorities when required by law

We do not sell customer personal information.

5. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

  • Remember preferences

  • Improve website functionality

  • Analyze website traffic

  • Support advertising and remarketing activities

You may manage cookie settings through your browser.

6. Data Retention

We retain information only for as long as reasonably necessary to:

  • Deliver services

  • Meet legal requirements

  • Resolve disputes

  • Enforce agreements

7. Data Security

We use reasonable administrative and technical safeguards to protect customer information.

However, no online system can guarantee absolute security.

8. Your Privacy Rights

Depending on applicable laws, you may have rights to:

  • Access personal information

  • Correct information

  • Request deletion

  • Opt out of marketing communications

  • Request data portability

To exercise these rights, contact us.

9. Children’s Privacy

Our website is not intended for children under 13 years old.

We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically.

Updates become effective once published on this page.

11. Contact Us

Chigous
Operated by Boota LIMITED

Customer Support:
info@chigous.com

Registered Address:
FLAT/RM A, 9/F SILVERCORP INT'L TOWER
707–713 NATHAN ROAD
MONG KOK, HONG KONG