Privacy Policy

This Privacy Policy describes how Chigous (“we,” “our,” or “us”) collects, uses, and shares your personal information when you visit or make a purchase from https://chigous.com.

1. Information We Collect

  • Personal Information: such as your name, billing/shipping address, email, and phone number when you place an order.
  • Payment Information: processed securely via third-party payment gateways (we do not store full card details).
  • Device Information: including IP address, browser type, operating system, and browsing behavior on our site.
  • Cookies: small data files that help us improve your shopping experience and analyze site performance.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders.
  • Provide customer support.
  • Improve and personalize our website and services.
  • Send you updates, promotions, or marketing (only if you opt-in).
  • Comply with legal obligations.

3. Sharing Your Information

We may share your information with trusted third parties, including:

  • Payment processors (e.g., Visa, Mastercard, Shop Pay, Apple Pay).
  • Shipping and logistics providers to deliver your orders.
  • Analytics and marketing tools to help us improve our business.

We do not sell or rent your personal data to third parties.

4. Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience and analyze traffic. You can manage or disable cookies through your browser settings, but some site features may not function properly.

5. Your Rights

Depending on your location (e.g., under GDPR in the EU or CCPA in California), you may have the right to:

  • Access, correct, or delete your personal data.
  • Opt-out of marketing communications.
  • Request data portability or restriction of processing.
  • File a complaint with your local data protection authority.

6. Data Security

We implement appropriate security measures, including SSL encryption, to protect your information. However, no online transmission is 100% secure.

7. Retention

We retain personal data only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices or content.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated "Last Updated" date.

10. Contact Us

For questions or concerns about this Privacy Policy, please contact us:

Email: customersupport@chigous.com
Address: 14908 Gladiolus Ct, Woodbridge, Virginia 22193, United States